Who we are
Our website address is: https://poolstats.co.
We are a data analytics and software company specific to the Cue Sports industry. We are based out of Detroit, Michigan , United Stats of America.
What personal data we collect and why we collect it (website)
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
Any contact form that is submitted through our systems will provide Pool Stats L.L.C. only with the information the user provides us within the contact form. We do not use any additional information, such as IP Address, or location data, when users submit a contact form.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
The analytics collected by our installed services, such as Woocommerce, Mailchimp, WordPress and the like collect analytics on traffic and volume. They use this to determine how servers using their software are preforming and what they can do to address an known bugs.
Our website uses the Cloudflare platform to give us detailed hour by hour analytics on web traffic, threat allocations, and requests. We use AWstats as well to tell us where the traffic may have originated from, whether the traffic is a bot or a human and what pages these requests tend to go to. AWStats also provides us with the time spent at each request, for us to get a better understanding at what our customers are most interested in.
Pool Stats Pro (APP)
We collect various data points when players record each shot. Data points such as, missed shot, made shot, defensive shot, type of shot, shot probability, break & run, etc., are collected within the app. If the user decides to upload the data to our server, we will run statistical analysis on the various data components for our users to have a tool accessible to them that provides data insights into their game.
Who we share your data with
Website
The various tools that we have in place on our website comes from the WordPress suite. As such, wordpress plug-in and component authors request that certain data is shared for them to gain an understanding of the use of their components. NO personal data, such as Name, Address, Location, Financial information, is shared with these additional associates. Only anonymous website tracking data is what they obtain.
Pool Stats Pro (APP)
NO Data from the app is shared unless the user decides, upon his/her own free will, that they would like to share their match data with us. A notification dialog will appear letting the user confirm they understand they are uploading their personal game data to our servers.
The only data we share about a user’s match data, is the data we run statistical analysis on. The player’s name, GameID, and basic and advanced metrics about their game. We make this data available to the public through posts and our blog. We intend to share data about any user’s uploaded stats, through our means to ensure that the Cue Sports see the various degrees to which we can analyze the game of pool.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
The data collected through the use of our software is retained indefinitely. In the case that our company seizes to exist, we will keep a copy of all data for our personal collection which may then be transitioned to a new comer in the industry.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service. Data collected with the app is only sent to our private servers hosted here in Germany. This data does not get sent to any third-parties and will never be in the hands of other individuals that are not representatives of Pool Stats L.L.C.
Your contact information
Additional information
How we protect your data
Each app contains it’s own database. When a user uploads their match data to our servers, it creates a database specific for that app for use in our membership programs. The app’s database is also appended to a catch-all database that includes all match history from every app. This again is utilized through our membership programs.
Any sensitive data is encrypted used AES-256 encryption and stored locally on our servers. We take a backup of all the databases every 8 hours, encrypt it (AES-256), and store it in the cloud in case of emergency backup precautions. We use a redundant back-up as well every 8 hours, storing it on another cloud platform, in case something went awry with the first data backup.
What data breach procedures we have in place
This ensures that all important and sensitive data is not mined by third-party companies, since it is encrypted. We use state-of-the-art software to ensure our servers are not breached, and have continuous network monitoring for any possible threats.
What third parties we receive data from
What automated decision making and/or profiling we do with user data
Industry regulatory disclosure requirements
YouTube ToS
We use the YouTube API services to provide our users with video content about pool matches and games for various reasons. One fundamental reason is our crowdsourcing program. We provide the users with content not found anywhere else through our exclusive crowdsourcing campaign. This allows users to earn cash when they enter our campaign by recording matches found at our private YouTube channel, with our software As such the user is directed to the YouTube ToS below:
https://www.youtube.com/t/terms
Google Privacy Policy
We use various resources of google, such as API clients, Firebase, GeoLocation that is stored on the google servers. What is store on the Google servers, is data reflecting the use of our app. No personal information, such as name, address, or the like is submitted to Google through our app, unless the user decides to share that information. All that relates to usage of the app is tracked by the App UUID – an anonymous unique identifier – and that is how we can gain an understanding of when the app was downloaded, how often it is used, but not who it is used by. As such, the user is referred to the Google Privacy Policy found below:
